Kristen is Chief Program Officer at NCoC where she is responsible for researching, developing and implementing all programs and special initiatives, including the Annual Conference, The Civic 50, NCoC.net, and the Civic Health Index portfolio.

Kristen came to NCoC in January 2009 from the Case Foundation where she helped develop and administer Foundation initiatives, manage social investments, conduct partner marketing and maintain grantee and partner relationships. Major programs she was involved in include the Make It Your Own Awards grant program, focused on using citizen–centered dialogue to create community change; America's Giving Challenge, an initiative which used Web 2.0 and social media tools as platforms for online giving to nonprofit causes; and Social Citizens, which aims to take an in–depth look at how a new generation of young leaders are using digital tools and technology to create social change.

Prior to her years with the Case Foundation, Kristen performed a year of national service as an AmeriCorps*VISTA at the Points of Light Foundation. While there, Kristen oversaw a national 75–member VISTA grant and provided in–depth support to those focused on engaging faith–based organizations in volunteering. Kristen was also instrumental in the management of a $1 million grant focused on engaging 33 Volunteer Centers across the country in recovery from Hurricane Katrina, as well as capacity building for future disasters.

She was “Sooner Born and Bred” in her hometown of Norman, Oklahoma, and is a graduate of East Central University in Ada. Kristen is the former chair of the Independent Sector NGen Advisory Committee, is on the Alumni Council of the Fund for American Studies, and is involved in the DC chapters of Zeta Tau Alpha and Emerging Practitioners in Philanthropy.